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Frequently Asked Questions
We process every order in 1-3 business days, and immediately ship it after it's processed. Estimate delivery time is 5-10 business days, depending on your location. For any issues, you can contact us at sales@newnordia.com
No problem, we offer a 30-day money-back guarantee if you're not satisfied with your order for whatever reason. To initiate a refund or a replacement, mail us at sales@newnordia.com
As soon as your order is shipped it will be updated with a dedicated tracking number.
To use it just visit our tracking page, located in the top menu on our website.
TRACK YOUR ORDER
If your order hasn’t shipped yet, reach out to us as soon as possible, we’ll do our best to update or cancel it for you.
You can find the contact info on our contact page.
In that case, feel free to contact us anytime at sales@newnordia.com
Our customer support team is 100% human and we aim to answer any questions within the same day.
ZERO RISK GUARANTEE
Simplicity, Start to Finish.
From clean designs to easy service, we keep things simple. You'll get secure checkout, quick support from real people, and 30-day easy returns. So you can focus on what matters, not logistics.